Balancing Outputs and Outcomes in Consulting

If you are like me, you have heard both sides of the consulting argument - "our clients need clear and direct outputs (plans, documents, deliverables) not just some mushy feel-good," or, "real consulting means helping clients transform and get their business to a better place, not just throwing documents at them." Well, guess what? Both are wrong.

Systems Thinking and Pareto for COVID-19

This will maybe, hopefully, sort of be short. These thoughts are too long for a post, but fit this format ok. I've noticed a couple things about the response to the virus: Most folks are focused on a single component or segment of the virus' impact and,Most people are focused only on solutions that are … Continue reading Systems Thinking and Pareto for COVID-19